Welcome

Terms and Conditions for Kizmah LLC: Kizmah LLC ("the Company") provides its services through the website located at https://www.kizmah.com/ ("the Website"). Your access to and use of the Website, and the purchase and sale of the products and services that are available through the Website (collectively, the "Services") are subject to the following terms, conditions, and notices (the "Terms of Service"). By using the Services, you agree to each of these Terms of Service, all as may be updated by the Company from time to time. You should check this page regularly to take notice of any changes that the Company may have made to these Terms of Service. Access to this Website is permitted on a temporary basis, and the Company reserves the right to withdraw or amend the Services without notice. The Company will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, the Company may restrict access to some parts or to all of this Website. The Company will not be liable if for any reason some or any portion of this Website is unavailable at any time or for any period. This Website may contain links to other websites that are not operated by the Company (the "Linked Sites"). The Company has no control over the Linked Sites and accepts no responsibility for them, nor for any loss or damage that may arise from your use of the Linked Sites. Your use of the Linked Sites will be subject to the terms of use and service contained within each such Linked Site. Privacy Policy The Company's privacy policy, which describes how the Company will use your information, can be found at https://www.kizmah.com/privacy-policy/. By using this Website, you consent to the processing described therein and warrant that all data that you provide is truthful and accurate. Prohibitions By your use of this Website, you agree that you will not misuse this Website. You further agree that you will not: (a) commit or encourage a criminal offense; (b) transmit or distribute a virus, trojan, worm, logic bomb or any other material that is malicious, technologically harmful, in breach of an obligation of confidence, or that is in any way offensive or obscene; (c) hack into any aspect of the Service; (d) corrupt data; (e) cause annoyance to other users; (f) infringe upon the rights of any other person’s proprietary rights; (g) send any unsolicited advertising or promotional material, commonly referred to as “spam”; or (h) attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Any breach of this provision may constitute a criminal offense, and the Company will report any such breach to the relevant law enforcement authorities and disclose your identity to them. The Company will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of this Website or to your downloading of any material posted on it or on any website linked to it. Kizmah LLC Terms and Conditions Intellectual Property, Software, and Content All software and content on or through the Kizmah LLC website, including photographic images, are the property of Kizmah LLC or its licensors and are protected by copyright laws and treaties worldwide. You may only store, print, and display content for personal non-commercial use. You may not publish, manipulate, distribute, reproduce, or use any content in connection with any business or commercial enterprise. Terms of Sale By placing an order on the Kizmah website, you are offering to purchase a product subject to the terms and conditions of sale. You must be at least 18 years old and possess a valid credit or debit card. All information you provide must be true and accurate, and you must be an authorized user of the card used to place the order. All orders are subject to product availability and Kizmah LLC confirmation of the order quantity and price. Kizmah LLC retains the right to refuse any order. Prices advertised are subject to change. Product shipment may vary according to availability and may be subject to postal delays or force majeure for which Kizmah LLC is not responsible. (a) Our Contract No contract is formed until Kizmah LLC confirms via email that the goods you ordered have been shipped. (b) Pricing and Availability If Kizmah LLC discovers an error in the price of any goods you have ordered, you will be informed, and you will have the option to reconfirm your order at the correct price or cancel it. If you cancel the order after payment, you will receive a full refund. Delivery costs are in addition to product prices. (c) Payment Kizmah LLC will seek authorization for payment from your card issuer and debit your card upon receipt of that authorization. (d) Returns and Refunds Products are sold with a 7-day refund policy. If you are not satisfied with your unopened purchase within 7 days (excluding lamps and batteries, which have a 30 day opened/unopened policy), you may receive a full refund by contacting Kizmah. Disclaimer of Liability Kizmah LLC provides no guarantees, conditions, or warranties regarding the accuracy of the material on its website. Kizmah LLC, its suppliers, content providers, and advertisers exclude all conditions, warranties, and other terms that might be implied by statute, common law, or the law of equity. They shall not be liable for any damages, including but not limited to direct, indirect, special, consequential, punitive, or incidental damages, arising from the use, inability to use, performance, or failures of the website. Intellectual Property Disclaimer Any trademarks/names or copyrighted materials on the Kizmah LLC website are owned by the respective owners. Trademarks or brand names are used only to describe or identify products and services and do not imply endorsement by or connection to Kizmah LLC. Indemnity You agree to indemnify and hold harmless Kizmah LLC, its shareholders, directors, officers, employees, consultants, agents, and affiliates from any third-party claims, liability, damages, and/or costs arising from your use of the Kizmah website or your breach of the terms of service. Variation Kizmah LLC reserves the right to amend, remove, or vary the services and/or any page of its website at any time without notice. Invalidity If any provision of these terms of service is held to be void, invalid, or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect. Waiver Any term or condition of these Terms of Service may be waived by Kizmah LLC at any time, but no such waiver will be effective unless set forth in a written instrument waiving such term or condition and that is executed by an authorized representative of Kizmah LLC. No waiver of any term or condition of these Terms of Service will be deemed to be or construed as a waiver of the same or any other term or condition of these Terms of Service on any future occasion. The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Kizmah LLC.

Privacy Policy in accordance with United States privacy laws for Kizmah LLC: This Privacy Policy is designed to inform you how we collect, use, protect, and otherwise handle your Personally Identifiable Information (PII) in compliance with the applicable laws of the United States. PII is information that can be used to identify, contact, or locate an individual, either alone or in combination with other information. Please read this policy carefully to understand our practices. What personal information do we collect? We may ask you to provide your name, email address, phone number, or other details when you register or order products or services from our website. We may also collect information from you when you respond to surveys, use live chat, or provide feedback on our products or services. When do we collect information? We may collect information from you when you subscribe to our newsletter, respond to a survey, fill out a form, use live chat, or enter information on our site. How do we use your information? We may use the information we collect to personalize your experience, improve our website, respond to customer service requests, administer contests, promotions, surveys or other site features, ask for ratings and reviews, and follow up with you after correspondence. How do we protect your information? We implement a variety of security measures to protect your information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. We also use regular malware scanning to ensure the safety of your information. We do not use vulnerability scanning and/or scanning to PCI standards. All transactions are processed through a gateway provider and are not stored or processed on our servers. Do we use cookies? Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to understand and save user preferences for future visits, keep track of advertisements, and compile aggregate data about site traffic and interactions in order to offer better site experiences and tools in the future. Third-party disclosure We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties. Third-party links Occasionally, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We do not have any responsibility or liability for the content and activities of these linked sites, but we seek to protect the integrity of our site and welcome any feedback about them. Google We use Google AdSense Advertising on our website. Google uses cookies to serve ads to our users based on their previous visits to our site and other sites on the Internet. We have implemented the following: Remarketing with Google AdSense and Demographics and Interests Reporting. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy. You can also set preferences for how Google advertises to you using the Google Ad Settings page or opt-out by visiting the Network Advertising Initiative Opt-Out page or by using the Google Analytics Opt-Out Browser add-on. Google’s advertising principles are in place to provide a positive experience for users. Kizmah LLC allows users to set preferences for how Google advertises to them using the Google Ad Settings page, or opt-out by visiting the Network Advertising Initiative Opt-Out page or by using the Google Analytics Opt-Out Browser add-on. We will notify users of any changes to the privacy policy through the Privacy Policy Page and will allow users to change their personal information by emailing the company. The company honors Do Not Track signals and does not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. However, Kizmah LLC does allow third-party behavioral tracking. Regarding the Children Online Privacy Protection Act (COPPA), Kizmah LLC does not specifically market to children under 13 years old and does not allow third-parties, including ad networks or plug-ins, to collect personally identifiable information (PII) from children under 13. In the event of a data breach, Kizmah LLC will notify users via email within 7 business days, in accordance with the Fair Information Practice Principles. Finally, in compliance with the CAN-SPAM Act, Kizmah LLC collects users' email addresses to send information, respond to inquiries, and/or other requests or questions, and to market to its mailing list. The company will not use false or misleading subjects or email addresses, will identify messages as advertisements in some reasonable way, and will include the physical address of the business or site headquarters. We will honor opt-out/unsubscribe requests quickly and will allow users to unsubscribe by using the link at the bottom of each email.

Refund Policy for Kizmah LLC: At Kizmah LLC, we are committed to providing high-quality products and services to our customers. If you are not completely satisfied with your purchase, we offer a refund within 7 days of purchase. Please note that we do not accept refunds after this time period. Additionally, we do not accept returns for opened products, with the exception of lamps and batteries, which can be returned within 30 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To initiate a refund or return, please contact us at kizmah.llc@gmail.com. We will provide you with instructions on how to return the item and process your refund. Please note that we do not cover the cost of return shipping. If you receive a defective or damaged product, please contact us immediately so that we can arrange for a replacement or refund. Thank you for choosing Kizmah LLC for your purchase. If you have any questions or concerns about our refund policy, please do not hesitate to contact us.